FAQ

All Questions

Our frequently asked questions

Who Is Equithing Designed For?

Equithing is for horse owners and recreational equestrians who want to easily manage their horse's health, keep track of all horse-related events, and store all media in a single, organized place.


Is there customer support available if I have any issues or questions?

Yes, in case of problems, you can contact us at the email address support@equithing.com 🙏

Is there a limit to the number of horses I can add to the app?

Yes, there is a limit on the number of horses you can add depending on your subscription. 

  • Free: 1 horse
  • PREMIUM: Unlimited horses

Can I upgrade or downgrade my subscription level at any time?

Yes! You can easily upgrade, downgrade or cancel your subscription at any time. 

You can manage this by visiting your subscription settings. Open the menu, click on Accounts and Subscription. On this screen you can see your current subscription, when it will be renewed and how many of your horses and videos your are using.

You can also manage you subscription via the App Store or Google Play settings on your device. 

When upgrading you are immediately bumped the higher plan. When you cancel or downgrade, you can still enjoy the benefits of your paid plan until the renewal date has passed.

What additional features are included in the paid subscription PREMIUM?

Our payed plans offer much more value by allowing you to:

  • Add more horses and videos
  • Use a calendar for planning horse related activities
  • Make a nutrition plan for each horse

What features are available in the free tier of the app?

We are thrilled to offer a free tier so everyone can enjoy Equithing and discover the many benefits of using the app. 
The free tier is designed to let you discover the app and experience the features health logbook, videos and photos for one horse.


When you are ready for more, you can easily upgrade to a paid subscription where you can use a calendar to plan your horse activities, upload as many videos and photos as you want, create a nutrition plan and do so for an unlimited number of horses.

How do I download and install the app?

The app is available on App Store for iOS and Google Play for Android. 

You can download and install Equithing via these stores as you do with any other app.